LAGOS STATE UNIVERSITY (LASU) INTRODUCES AI-POWERED SUPPORT SERVICE FOR ADMISSIONS CLEARANCE PROCESS, 2026/2027 ACADEMIC SESSION
The management of Lagos State University (LASU) has introduced an AI-powered Support Service for the LASU Central Admission Clearance Application (LACACA) process as part of efforts to improve admission services for newly admitted candidates.
The newly launched AI support system is designed to provide applicants with quick and accurate responses to routine admission clearance enquiries, making the clearance process more accessible, responsive, and efficient for prospective students.
According to the university, the AI assistant will help applicants understand the requirements and procedures involved in the LACACA clearance process while reducing delays caused by common enquiries.
How the LASU LACACA AI Support Service Works
The AI-powered support service is available through the official LACACA AI Support Number: 0707 810 5804.
Applicants can communicate with the AI assistant only through text messages and screenshots. The service does not support:
- Voice calls
- Audio recordings
- Video calls
The AI assistant has been configured to provide guidance on several aspects of the admission clearance process, including:
- Admission clearance procedures
- Required clearance documents
- Payment-related enquiries
- Clearance status updates
- Matriculation number-related processes
- Frequently Asked Questions (FAQs)
Applicants can also receive step-by-step instructions on the clearance process, including important dos and don'ts that will help them avoid mistakes, misinformation, and unauthorized procedures.
AI Support Will Refer Complex Issues to Human Officers
LASU explained that the AI service is designed to complement—not replace—the university's official support team.
While the AI assistant will handle routine enquiries automatically, cases that require record verification, official decisions, or special attention will be referred to the appropriate LACACA support personnel through official university channels.
The university also noted that the AI assistant will only provide information based on approved LACACA guidelines. Where sufficient information is unavailable, it will direct applicants to the appropriate human support channels instead of providing speculative answers.
LASU Embraces Digital Innovation
The introduction of the LACACA AI Support Service reflects LASU's commitment to leveraging Artificial Intelligence (AI) to improve administrative efficiency and enhance the admission experience for prospective students.
By automating responses to common enquiries, the university aims to ensure that applicants receive timely guidance while allowing university officials to focus on cases requiring manual verification.
Important Notice to Applicants
Applicants are strongly advised to use the official LACACA AI Support Number (0707 810 5804) strictly for admission clearance-related enquiries.
They are also encouraged to rely only on official LASU and LACACA communication channels for authentic information regarding the 2026/2027 admission clearance process and avoid relying on unofficial sources.
LASU reaffirmed its commitment to driving digital innovation in higher education while ensuring efficient service delivery for all admitted students.
Signed:
Thomas-Onashile, Oluwayemisi A.
Deputy Registrar/Coordinator, Centre for Information and Public Relations
Lagos State University (LASU)