The Management of the Federal University, Dutsin-Ma (FUDMA), operating in close coordination with the Students’ Union Government (SUG), has released a vital administrative update specifically targeted at students enrolled under the Nigerian Education Loan Fund (NELFUND). This official communication, endorsed by the SUG President, Comr. Nasiru Imam Muhammed, serves as a proactive measure to address financial discrepancies and ensure that every beneficiary successfully navigates the registration hurdles of the 2025/2026 academic session. As the university moves toward a fully digital financial ecosystem, the accuracy of the student wallet has become the primary determinant for academic eligibility and portal access.
A critical segment of this announcement focuses on students who have identified a deficit or shortage in their NELFUND wallet. This shortage typically occurs when the approved loan amount from the federal government does not entirely cover the updated tuition and service charges for the current session. To rectify this, the university has established a specific "Top-Up" protocol that requires students to act with urgency. Affected students are instructed to visit any reliable cyber café within the university environment to pay the outstanding balance. This transaction must be processed through the approved payment gateway to generate a valid Remita Retrieval Reference (RRR) receipt. Once the payment is completed, the student must take the physical Remita receipt to the Bursary Department located within the Senate Building for formal confirmation and account reconciliation. This step is mandatory because the university portal will only transition a student’s status to "Fully Paid" once the manual verification of the top-up is synchronized with the NELFUND disbursement.
Furthermore, the university has addressed the concerns of beneficiaries who possess a surplus or "credit balance" in their NELFUND wallets. These students are advised to maintain a state of calm and refrain from overwhelming the Bursary or Student Affairs offices with inquiries regarding fund withdrawal. The university management clarifies that this balance often constitutes the maintenance and upkeep allowance provided by the federal scheme. The protocol for accessing these funds is strictly tied to the completion of the general course registration exercise. Information regarding the specific modalities for withdrawal or the transfer of these funds to personal accounts will be communicated through official channels only after the university has verified that the student is fully registered and attending lectures. This sequencing ensures that maintenance allowances are only released to students who have met all institutional academic requirements.
In addition to financial reconciliation, the notice highlights a significant change in the location of technical support services. For all ICT-related issues, including portal login failures, data discrepancies, or Remita synchronization errors, students are directed to the ICT Centre at the Permanent Site. The university confirms that the ICT unit has fully relocated back to this facility to provide a more centralized and robust support experience. Students experiencing technical hurdles are urged to report their complaints promptly, as the resolution of these issues is often a prerequisite for completing the financial top-up and registration process.
The SUG President emphasizes that students must prioritize these directives to avoid the inevitable last-minute congestion that occurs at the Senate Building and ICT Centre toward the end of the registration window. By sharing this information across departmental and faculty platforms, the student body can ensure a collective and hitch-free transition into the core academic activities of the semester. Adherence to these guidelines demonstrates a student’s commitment to administrative discipline and ensures that the financial benefits of the NELFUND scheme are fully realized without compromising academic standing.