The University Management wishes to inform all Ph.D. graduands of a temporary adjustment regarding the issuance of academic regalia. Due to an unprecedented surge in purchase demand exceeding our current production projections, the university is currently unable to continue immediate issuance of gowns.
Please be assured that concerted efforts are underway to resolve this situation. Our priority is to ensure every graduand is properly attired for this significant milestone.
I. KEY DIRECTIVES FOR GRADUANDS
In light of these unforeseen circumstances, please take note of the following official protocols:
- 1. Delivery Timeline: Graduands who have already made payments are kindly requested to exercise patience. We are working diligently to fulfill all orders before or shortly after the ceremony.
- 2. Refund Policy: For those who prefer not to wait for production, the Bursar has been authorized to process immediate refunds upon formal request.
- 3. Contingency Arrangements: Alternative arrangements are being finalized for all graduands (purchase or hire). This ensures that every candidate is able to participate fully in the Convocation Ceremony.
- 4. Verification Requirements: Graduands who paid for a purchase are NOT required to pay additional hiring fees. However, you must present a verified Receipt of Payment to collect a gown for the ceremony.
II. ADMINISTRATIVE SUPPORT
The University understands the importance of this event and is committed to the following:
- Transparency: Regular updates will be provided as production milestones are met.
- Fairness: Strict adherence to the "Verified Receipt" policy to ensure that those who have already committed funds are prioritized for the available contingency stock.
CONCLUSION: CELEBRATING YOUR ACADEMIC ACHIEVEMENT
Management sincerely appreciates your cooperation, patience, and understanding during this period. We congratulate you on reaching the pinnacle of your academic journey and offer our best wishes for a memorable convocation ceremony.
Please be guided accordingly.
Signed,
Management